Common fault
Why is my Sub-Zero refrigerator not cooling?
Short answer
The pattern of a warm fridge over a cold freezer is the most useful thing you can tell us, because it rules out the expensive answer before we arrive. Two independent sealed systems means a working freezer proves the refrigeration itself is fine. What is left is airflow and defrost on the fridge side — a stopped evaporator fan, a defrost heater or thermistor that has quit, or a damper that will not open. Ordinary parts, ordinarily one visit.
If that matches what your appliance is doing, say so when you call — it tells us which parts to bring, and most of these are finished in one visit.
Reviews
What Rancho Santa Fe customers say
Our Sub-Zero PRO 48 had a complex cooling failure. Their technician was extremely knowledgeable—not just an appliance repairman, but a true Sub-Zero specialist. Fixed it quickly with zero fuss. Unbeatable service near The Crosby.
The wine cooler was malfunctioning, and I was deeply concerned for my collection. The technician arrived in an unmarked van, was impeccably professional, and resolved the humidity issue flawlessly. Exceptional 24/7 care in Fairbanks Ranch.
I needed an urgent refrigerator repair on a Sunday. Their promise of 24/7 service held true. A technician arrived rapidly, provided a clear quote, and completed the repair in one visit. Highly honest and reliable service for my home in The Covenant.
Rated 5.0 from 54 customer reviews.
Appliance down in Rancho Santa Fe?
Tell us the brand and what it is doing — we can usually name the likely repair before we arrive.